Customer Research Tools and Templates
The best customer research brings your customer's unique perspectives and experiences and your creative ideas together. It also needs structure, form and organization so you can analyse, understand and take action on your findings.
So I made you a bunch of tools and templates to take care of the structure part so you can focus on the creative part.
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Generations Family Tree
Your shortcut to understanding, empathizing and explaining each generation of customers. It includes summaries of each generations' childhood experiences to their teen years to thier current lifestage and painpoints.
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Generations Family Tree
If your customer journey isn't informed by actual customers, it's not a strategic tool, it's fiction. Our customer journey questions mean you can get started optimizing that story, and your marketing with questions that will test your assumptions and make your decisions smarter.
FREE DOWNLOAD
Customer Journey Question Guide
If your customer journey isn't informed by actual customers, it's not a strategic tool, it's fiction. Our customer journey questions mean you can get started optimizing that story, and your marketing with questions that will test your assumptions and make your decisions smarter.
FREE DOWNLOAD
Generations Family Tree
If your customer journey isn't informed by actual customers, it's not a strategic tool, it's fiction. Our customer journey questions mean you can get started optimizing that story, and your marketing with questions that will test your assumptions and make your decisions smarter.
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